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Utility customers must arrange for late payments by April 15

One of the advantages of being a locally owned, not-for-profit utility is the ability to work directly with customers in the community — and for Eagle River Light & Water, that means keeping the lights and heat on for individuals and families on tight budgets.

Throughout the year, utility employees may help customers make arrangements to catch up on late payments, but as winter comes to an end, it’s especially important that customers contact the utility to avoid disconnection.

In Wisconsin, electric utilities may not disconnect service from Nov. 1 to April 15 during the cold winter months. However, utilities may issue final disconnection notices after April 15.

“We understand

Tuesday, April 01, 2014 1:16 PM
 

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