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Byron McNutt

People Make the Difference


Byron McNutt can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
or P.O. Box 1929, Eagle River, WI 54521.

 



Counting blessings on Thanksgiving
By Byron McNutt

THANKSGIVING IS the time of year when we should all stop and take a long, hard look at what we have been blessed with in our lives.

Thanksgiving celebrations often take us back to our roots. Not all people are proud of where they come from, especially if it is a small town in the middle of nowhere.

That’s not the case for natives of the North Woods. Both natives and residents

Tuesday, November 26, 2013 11:50 AM
 
Customer service key to success
By Byron McNutt

THE SINGLE greatest key to long-term success in today’s business world is doing whatever it takes to please your customers. That was the theory 10 years ago, and it’s the theory today, of Louisiana-based writer and lecturer Mike LeBoeuf.

LeBoeuf says consider these facts: A typical business hears from only 4% of its dissatisfied customers. The other 96% just quietly go away. Of those, 91% will never come back.

A survey on “Why Customers Quit” found the following: 68% quit because of an attitude of indifference toward the customer by the owner, manager or some other employee.

Fourteen percent were dissatisfied with the product.

Tuesday, November 19, 2013 1:14 PM
 
There are always winners and losers
By Byron McNutt

TRYING TO SOLVE America’s most pressing economic and social problems in a fair and balanced way sounds like an honorable goal, but in reality, it’s nearly impossible because we all have different perspectives on what is fair.

The fact is, no matter what we decide, no matter what we do, there will always be winners and losers. No one is happy, or wants to be, a loser.

Try to think of any government-initiated solution to an economic or social prob-lem that hasn’t had winners and losers. If you think the resolution to a problem was a win-win, just wait until it is implemented and the victims (losers) will express outrage.

Try to think of a government

Tuesday, November 12, 2013 11:01 AM
 
Veterans are all around us
By Byron McNutt

MONDAY IS VETERANS Day. I’ve heard people say they’d like to honor a vet but they aren’t sure if they know a veteran.

Veterans are our neighbors. They are our teachers, our law enforcement officers, the person who helps us at our favorite store, the elder at our church or she could be our co-worker’s daughter who just got out of the Navy and now works at a high-tech firm.

Monday is Veterans Day, a day when veterans of all ages stand together for America.

Tuesday, November 05, 2013 11:58 AM
 
Monday morning quarterbacking
By Byron McNutt

WOULD YOU LIKE to be president of the universe for a day or two? During your reign, you would have the power to solve most of the economic and social problems weighing on the country. As president, you would have the attention of “all those idiots in charge” and could tell them how to restore consumer confidence, recharge the economic system, balance the deficit, create 10 million good jobs for all workers, make health care available and affordable for everyone, rescue the middle class and solve the funding obligations of Social Security and Medicare/Medicaid.

If you listen to all the economists, business school professors,

Tuesday, October 29, 2013 11:10 AM
 
Question: Can we govern ourselves?
By Byron McNutt

ON SUNDAY, OCT. 13, there was a demonstration in Washington, D.C., billed as the Million Vet March. Maybe we need more of those events, but with 5 million of our veterans marching to the Capitol and the White House to demand a cease fire to the dysfunction of partisan politics.

Americans are disgusted with the acrimony in government. What better way to get the message across to this Congress and White House than to have 5 million of our most admired and respected citizens, our revered military heroes, descend en masse on the streets and in the hallways of the government.

Our country has changed so dramatically in the last 30 years that many

Tuesday, October 22, 2013 2:59 PM
 
Happiness is like a butterfly
By Byron McNutt

HERE’S AN intriguing thought: Stop for a moment and ponder the way things used to be. For this exercise, let’s narrow the focus to reflections of happiness.

This is an opportunity to treasure memories from the good old days. Some of you might enjoy a trip down memory lane. Others may cringe to think of the way things used to be. You might be relieved that the past is history.

You may only want to embrace the present and dream of better days ahead as the world races into a brighter future. Digging thru my files, I found a five-year-old column by Mark Gaedtke of the Tomahawk Leader sharing a collection of observations on happiness. Gaedtke admits he borrowed the idea from Bob Phillips.

There are thousands of observations on happiness.

Tuesday, October 15, 2013 2:53 PM
 
The heartbeat of the community
By Byron McNutt

THE PRINTED newspaper is a life force — “the beating heart of a community.” It is a “warm and comfortable medium, a product able to command and sustain an audience.”

Without newspapers, America would eventually be nothing more than a collection of people simply living in the same geographic area. Do you really want to see that happen? Is that the type of community you want to call home?

As Rem Reider of USA Today said in a recent column, “It’s been fashionable for years now to write off newspapers as relics of a vanished era, as dinosaurs who are too dumb to know they are supposed to die, as orphans who have no place in the glitzy, fast-moving digital age.”

Well, Oct. 6-12 is National Newspaper Week

Tuesday, October 08, 2013 1:54 PM
 
Legend of the pink pigeon
By Byron McNutt

THE AMERICAN people can’t catch a break. The political dysfunction in Washington never seems to take a time-out. It’s no wonder the public confidence in our national leaders is at historic lows and the approval ratings for congress and the president are declining.

Look at the challenges facing them now. There’s diplomatic and military negotiations with Syria and Iran, Republicans are trying to defund the Affordable Care Act (Obamacare), there’s an on-going threat of a government shutdown, the nation’s debt ceiling may not be raised putting us into default, and no one knows what may happen to the struggling economy when the Federal Reserve’s Quantitative Easing program begins tapering.

Political fighting is here to stay. What will it take to end

Tuesday, October 01, 2013 4:26 PM
 
Income inequality gap grows
By Byron McNutt

THE PAY STRUCTURE of the professional sports leagues, such as the NFL, the NBA and the MLB, seem to be a microcosm of the overall U.S. economy. That being the rich get richer at the expense of the middle class. The top 1 percent get a disproportionate share of the pie.

U.S. income inequality has been growing for nearly three decades, according to IRS figures studied by University of California-Berkeley economists. I’ll get back to pro sports comparison a little later.

There seems to be a growing resentment in America about this income inequality. A successful economic system works best when the middle class is healthy and growing.

That is not the case today. We should be concerned

Tuesday, September 24, 2013 5:18 PM
 
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