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Byron McNutt

People Make the Difference


Byron McNutt can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
or P.O. Box 1929, Eagle River, WI 54521.

 



Preserve a job, shop locally
By Byron McNutt

DON’T LOOK NOW but there is just one week left before Christmas. Most of you have your Christmas shopping done, but I would guess there are many of you who have waited until the last minute to buy your gifts.

I would like you to consider the importance of shopping locally. There is a great temptation to go to the bigger cities, or to shop online, but remember, the money you spend out of the area does very little to support your local community.

Money spent locally will help your friends and neighbors and your community grow.

Tuesday, December 17, 2013 1:00 PM
 
Let’s spread the holiday spirit
By Byron McNutt

’TIS THE SEASON to be jolly. We should all remember, a little appreciation from all goes a long way towards ensuring good cheer during the holiday season.

Think about this as you hurry through your pre-holiday paces, the third week of December is “Tell Someone You’re Doing a Good Job Week.” I first heard of this celebration in a Plain Talk column by the late Al Neuharth, USA Today founder.

Neuharth said the idea was the brainchild of disc jockey Joe Hoppel who had a drive-time show on country music station WCMS in Virginia Beach, Va. The idea spread like wildfire and is now observed nationwide.

Tuesday, December 10, 2013 12:38 PM
 
Declare war on fraud, cybercrime
By Byron McNutt

IN OUR ONGOING crusade to create quality, good-paying jobs, there is an industry that is screaming for attention and is ripe for growth. While we would prefer private firms lead this industry, the fact is a strong government involvement is essential.

We need a Homeland Security-style effort to cut into the soaring, out-of-control business of defrauding our government, private businesses and individual Americans.

Failure to stem this cancer is putting all levels of market integrity in jeopardy.

Unchecked fraud and cybercriminal activity are damaging the full faith

Tuesday, December 03, 2013 11:06 AM
 
Counting blessings on Thanksgiving
By Byron McNutt

THANKSGIVING IS the time of year when we should all stop and take a long, hard look at what we have been blessed with in our lives.

Thanksgiving celebrations often take us back to our roots. Not all people are proud of where they come from, especially if it is a small town in the middle of nowhere.

That’s not the case for natives of the North Woods. Both natives and residents

Tuesday, November 26, 2013 11:50 AM
 
Customer service key to success
By Byron McNutt

THE SINGLE greatest key to long-term success in today’s business world is doing whatever it takes to please your customers. That was the theory 10 years ago, and it’s the theory today, of Louisiana-based writer and lecturer Mike LeBoeuf.

LeBoeuf says consider these facts: A typical business hears from only 4% of its dissatisfied customers. The other 96% just quietly go away. Of those, 91% will never come back.

A survey on “Why Customers Quit” found the following: 68% quit because of an attitude of indifference toward the customer by the owner, manager or some other employee.

Fourteen percent were dissatisfied with the product.

Tuesday, November 19, 2013 1:14 PM
 
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